General terms and conditions
SCOPE OF APPLICATION
The following terms and conditions apply to all orders placed via our online store. Our online store is aimed exclusively at consumers.
A consumer is any natural person who enters into a legal transaction for purposes that can predominantly be attributed neither to his commercial nor to his independent professional activity. An entrepreneur is a natural or legal person or a partnership with legal capacity who, when concluding a legal transaction, acts in the exercise of his commercial or independent professional activity.
CONTRACTING PARTIES, CONCLUSION OF CONTRACT, CORRECTION POSSIBILITIES
The purchase contract is concluded with GLOSH beauty.
By placing the products in the online store, we make a binding offer to conclude a contract for these articles. You can initially place our products in the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the correction tools provided and explained for this purpose in the order process. The contract is concluded when you accept the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order you will receive another confirmation by e-mail.
CONTRACT LANGUAGE, CONTRACT TEXT STORAGE
The language(s) available for the conclusion of the contract: German
We store the contract text and send you the order data and our terms and conditions in text form. For security reasons, the contract text is no longer accessible via the Internet.
Shipping costs will be added to the indicated product prices. You can find out more about the shipping costs in the offers.
We deliver only by mail order. A pickup of the goods is unfortunately not possible.
We do not deliver to packing stations.
In our store, the following payment methods are generally available:
In the order process you enter your credit card details. Your card will be charged immediately after placing the order.
To pay the invoice amount via the payment service provider PayPal (Europe) S.à r.l. et Cie, S.C.A, 22-24 Boulevard Royal, L-2449 Luxembourg ("PayPal"), you must be registered with PayPal, legitimize yourself with your access data and confirm the payment instruction. The payment transaction is carried out by PayPal immediately after placing the order. You will receive further instructions in the order process.
Sofort by Klarna
In order to pay the invoice amount via the payment service provider Sofort GmbH, Theresienhöhe 12, 80339 Munich, you must have a bank account activated for online banking, legitimize yourself accordingly and confirm the payment instruction. Your account will be debited immediately after placing the order. You will receive further instructions in the order process.
RESERVATION OF TITLE
The goods remain our property until full payment.
If goods are delivered with obvious transport damage, please claim such defects as soon as possible to the deliverer and contact us immediately. Failure to make a complaint or contact us has no consequences for your legal claims and their enforcement, especially your warranty rights. However, they help us to be able to assert our own claims against the carrier or the transport insurance.
WARRANTIES AND GUARANTEES
8.1 LIABILITY FOR DEFECTS
The statutory law on liability for defects shall apply.
8.2 WARRANTIES AND CUSTOMER SERVICE
Information on any additional warranties that may apply and their precise conditions can be found in each case with the product and on special information pages in the online store.
Customer service: within 48 hours by e-mail.
For claims based on damages caused by us, our legal representatives or vicarious agents, we are always liable without limitation
IN CASE OF INJURY TO LIFE, BODY OR HEALTH,
IN CASE OF INTENTIONAL OR GROSSLY NEGLIGENT BREACH OF DUTY,
IN THE CASE OF WARRANTY PROMISES, INSOFAR AS AGREED, OR
INSOFAR AS THE SCOPE OF APPLICATION OF THE PRODUCT LIABILITY LAW IS OPENED.
In the event of a breach of material contractual obligations, the fulfillment of which is a prerequisite for the proper execution of the contract and compliance with which the contractual partner may regularly rely on (cardinal obligations) due to slight negligence on our part, on the part of our legal representatives or vicarious agents, the amount of liability shall be limited to the damage foreseeable at the time of conclusion of the contract, the occurrence of which must typically be expected. Otherwise, claims for damages are excluded.
The European Commission provides a platform for online dispute resolution (OS), which you can find here. We are not obliged or willing to participate in a dispute resolution procedure before a consumer arbitration board.